Bible Car Decals is Christian Car Stickers, we are now on
over 5000 cars and counting.
Be part of something bigger.
Join us now in “Spreading the Word of GOD many Stickers at a Time!”
L
L
God is Good All the Time. All the Time God is Good!
Proclaim God’s Goodness On The Go!
Be part of Bringing in the Harvest
Frequently Asked Questions
Order
How do I place an order?
Firstly, browse
through our products and select what you like; fill in the required information accordingly and
proceed with the secured payment for your order. It’s as simple as that and your order is on its way
to you!
How can I make changes to my order?
If you need to
make any changes to your order, please contact us via email support@biblecardecals.com within 12 hours after placing your order.
Kindly state your order reference number in the email so that we may retrieve your order the soonest
possible. If the order has already entered the dispatch (shipment) process, we apologize that we are
unable to change it for you.
PaymenT
How do I make payment for my order?
We offer safe
and secured shopping where payments can be made with all major credit and debit cards.
Which currency are you using?
US Dollars.
SHIPPING
Where do you ship?
We ship
worldwide with the exception of military areas and remote locations.
How are orders shipped and what is the shipping fee?
All orders are
produced in Singapore and shipped to international customers by air OR land delivery to local
customers.
1. Singapore Orders
For "Basic", "Gold" and "Bundle 3": USD 1
For "Complete Set" and "Bundle 7": USD 1
***Delivery within 7 Working Days.
2. International Orders
For "Basic" and "Gold": USD 1
For "Complete Set": USD 1
For "Bundle 3": USD 1
For "Bundle 7": USD 1
***Delivery within 21 Working Days.
What is the order processing and shipping process?
After you have
completed your order and payment, we will receive it in our system and process it within 3 working
days. Thereafter, your order will be handed over to the shipping company where they will take care of
shipping it to you.
We will inform you via email once your order is handed over to the shipping company and a
tracking number will also be provided for you to track the shipping progress of your order.
How long will my order take to reach me?
- Order processing: 2-3 Days
Shipping Time:
- Singapore Orders - within 7 Working Days
- International Orders - within 21 Working Days
Note: With the exception
of Singapore orders, for International orders there maybe delays in shipment time due to the
current COVID situation.
How does the tracking of my order works?
Once your order has been processed and handed over to the shipping company, you will receive an
email update from us about it. A tracking number will also be provided in that email for you to
track the shipping progress of your order.
When you try to track your order for the first time, it may take a few minutes to get the
information from the carrier. Please try tracking again later if the shipping information of your
order is not available at the moment.
Why is the shipment status of my order not changing?
The shipping of your order may have been delayed. Delays in shipment can be due to e.g. weather
incidents, customs or backlogs. Please note that tracking information will only be available after
your order have been shipped.
The tracking information of my order shows “Returned to sender”, what should I do?
The 2 common reasons that causes your order to be returned are; i) your shipping address was
wrong/with mistakes, or ii) you were absence at the time of delivery of your order.
Step 1: You may contact the shipping company and provide them with the tracking number given to
you to find out about the status of your order.
Step 2: If you are unable to find out anything. Please email us at support@biblecardecals.com, stating your order reference number and
shipping address so that our customer service representative can follow up with you.
Note: If the shipping address was not wrong/without mistakes, our customer service representative
will be able to assist you to resolve the matter. However, if your shipping address was wrong/with
mistakes, we are unable to take any responsibility as the order was shipped out according to the
address provided by customers, please click here for our refund policy.
Why I may be charged an extra fee by the shipping company upon the delivery of my order?
Depending on the shipping company's policy or customs procedure, you might be charged an extra
fee upon the delivery of your order to you. This may be due to import tax or your address being in
a more remote area. In this case, please kindly pay the shipping company the required fee upon
receiving your order.
What should I do if I provided a wrong shipping address or made a mistake in my shipping address for my order?
In the event where a wrong shipping address has been given or mistake made in the shipping
address after the order has been placed. Please contact us immediately or latest within 12 hours
of purchase, by sending an email to support@biblecardecals.com and provide us
your correct address. We will check whether we can change it for you on our end. If your order has
already been shipped out, we apologize that we are unable to retract the order nor resend your
order at no cost.
DEFECTIVE/DAMAGED ITEM
What if I received my item with defects or damages?
We endeavour to give our customers the best quality in our products. However, there are
factors that negatively affect the quality of our products, especially during the shipping
process, which may cause defects or damages.
In the unfortunate event where you have received your order with defects or damages, please
kindly email a photograph of it to support@biblecardecals.com so that we can
address the issue accordingly. For our refund policy please click here.
refund
What’s your refund policy?
CONTACT US
How do I contact you if my question isn’t answered here?
Please contact
us at support@biblecardecals.com where one of our customer service
representatives will assist you further.
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Copyright 2020+ BibleCarDecals.Com